Terms of Use

Terms of Use

Website terms of use

This page (together with the documents referred to on it) tells you the terms (the “Terms”) on which you may make use of our website www.muller.co.uk (our “Website”). Please read these Terms carefully before you start to use the Website. By using our Website, you indicate that you accept these Terms and that you agree to abide by them. If you do not agree to these Terms, please leave the Website immediately and refrain from using our Website in the future.

Information about us

Our Website is operated by Müller UK & Ireland.  See the About Müller page on this web site for more details on Müller UK & Ireland. https://www.muller.co.uk/about/mueller-uk-ireland.html

Accessing our Website

Access to our Website is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on our Website without notice. We will not be liable if, for any reason, our Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our Website, or our entire Website.

You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms and that they comply with them.

Intellectual Property and Copyright

We are the owner or the licensee of all intellectual property rights in our Website and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Except where stated to the contrary or where intellectual property rights of a third party exist e.g. in a hypertext link to a website of another company, all other trade marks, logos or other intellectual property displayed on our Website (whether specifically acknowledged or not) belong to Müller UK & Ireland and/or entities within the Müller Group. Müller UK & Ireland, its licensors and its associated companies will enforce their intellectual property rights to the fullest extent permissible by law.

You agree that all information (except for personal data) provided to us (including, without limitation, any suggestion, comment, remark, idea and graphics) becomes and will remain Müller UK & Ireland's exclusive property and that we shall have the unrestricted right to collect, exploit and use it.

You must not print off, modify, reproduce, copy, download, store, or otherwise use any part of our Website for commercial or profit making purposes. If you use any part of our Website for non-commercial or non-profit making purposes, we reserve the right to demand you to return or destroy any copies of materials you have made.

Reliance on Information Posted

Although we make every effort to ensure that information provided is correct at the time of creation, our Website is provided on an "as is" basis and we make no representation or warranty, express or implied, concerning it or any other information obtained directly or indirectly from us.

Commentary and other materials posted on our Website are not intended to amount to advice on which reliance should be placed. We disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Website, or by anyone who may be informed of any of its contents.

Any views, opinions and comments posted on our Website are not necessarily the views, opinions and comments of Müller UK & Ireland.

In particular, we make no representation that material on our Website is appropriate or available for use in all jurisdictions. Visitors who access our Website do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable.

Healthcare Advice

Whilst every effort has been made to ensure that healthcare advice on our Website is correct and up to date, such advice is of a general nature only and should not be relied upon for any individual or specific purpose. We make no claims or warranties as to its accuracy, or usefulness. We disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Website, or by anyone who may be informed of any of its contents. Specific medical advice should always be sought from a qualified medical practitioner.

Changes to our Website

We aim to update our Website regularly, and may change the content at any time. If the need arises, we may suspend access to our Website, or close it indefinitely. Any of the material on our Website may be out of date at any given time, and we are under no obligation to update such material.

Our Liability

The material displayed on our Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and all members of the Müller Group expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Website or in connection with the  use, inability to use, or results of the use of our Website, any websites linked to it and any materials posted on it, including:
    • loss of income or revenue;
    • loss of business;
    • loss of profits or contracts;
    • loss of anticipated savings;
    • loss of data;
    • loss of goodwill; and
    • wasted management or office time,

whether caused by tort (including negligence), breach of contract, breach of statutory duty or otherwise.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Viruses and Links

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and, whilst we make every effort to provide you with links to high quality, reputable sites, we accept no responsibility for them or for any loss or damage that may arise from your use of them.

Data Protection and Use of Information

Any personal data sent to our Website will be processed and stored in accordance with our Privacy Policy available at https://www.muller.co.uk/privacy-policy.html

Law and Jurisdiction

The English courts will have exclusive jurisdiction over any claim arising from, or related to, any visit to our Website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England.


We may revise these Terms any time by amending this page. You should check this page regulary to take notice of any changes, as any changes are binding on you. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on our Website.

Your concerns

If you have any concerns about material which appears on our Website, please contact consumers@muller.co.uk

Thank you for visiting our Website